Frequently asked questions
Answers to the questions we hear most. If yours isn't here, call or text us and we'll help.
Estimates
How much is junk removal?
You only pay for what you fill. We measure the truck in eighths, starting at a $180 minimum call-out. We'll give you an estimate over the phone or by email before showing up — no obligation, no surprises.
Are there any hidden fees?
No. The estimate covers the labour, loading, and disposal. We tell you exactly what the estimate is and why.
Will the estimate change on the day?
Only if the job does. We confirm the estimate before we start, and if we can see something new in person, we tell you how it changes the number before any work begins.
Why is your estimate better value?
Our trucks are considerably larger than the industry norm, so more of your load fits in a single trip. Since you pay for the space you use, that works out to up to 30% better value.
Booking and the day of your pickup
How quickly can you come?
Same-day available. If we can't get to you the same day, we'll be there the next day.
Do I need to be home?
No, as long as the junk is accessible. You'll get a text before we arrive. One customer texted us a photo in the morning and never had to step outside.
Do I have to pack up my junk first?
No. We do all the heavy lifting — taking, loading, cleanup, everything. We bring our own shovels, brooms, dustpans, and dollies, and we sweep the space before we leave.
What we take
What do you take?
There's almost nothing we can't take. Contact us and we'll confirm it before we come out. We take household hazardous waste, including paint and solvents.
Do you handle hazardous materials?
There's almost nothing we can't take. Contact us and we'll chat through it with you before we come out.
Dumpster bin rentals
What does a dumpster bin rental start at?
Bin rentals start at $380, which includes the first week plus the drop-off and the pickup. There are no separate delivery or collection fees. Weight is charged by the tonne and prorated, based on what the bin weighs when we empty it.
How big are your dumpster bins?
Our bins are 20 cubic yards, which is 25% larger than what most competitors use. The first week of rental is included in the base rate, and additional weeks are $50 each. Weight is charged by the tonne.
How long can I keep the bin?
As long as you need it. There's no fixed return date, and many households and businesses keep one on site with a regular empty schedule.
Where can dumpster bins be placed?
Dumpster bin rentals are for private residences or businesses that have space for the bin to be placed, ideally in a secure location where others can't dump into it. Typically we place it on driveways or other private property, and lay boards down to protect the concrete underneath it. We do not place dumpster bin rentals on the road.
How do empties work?
You can set a regular schedule for us to empty and return the bin, or just call us when you're ready.
Where your junk goes
What happens to my junk?
We sort and divert up to 85% of what we take at our own facilities across Metro Vancouver, and certified processors handle it from there. Usable items go to local charities. Only what can't be saved goes to responsible disposal.
About 220-JUNK
What services do you offer?
We offer four services: full-service junk removal, dumpster bin rentals, single item pickups, and custom junk removal for projects that don't fit the usual mould and need something different.
Are you insured?
Yes. We're fully insured and WorkSafe BC compliant, and we can provide a certificate of insurance.
What makes you different from other junk removal companies?
We're a family-owned business, established in 1988. We're fully insured and WorkSafe BC compliant. We're proud to provide transparent estimates, divert up to 85% of what we take to donation centres and recycling facilities, and provide customizable junk removal options based on your specific project needs.
Do you work with businesses?
Yes. We invoice commercial accounts and accept purchase orders, and multiple locations can be billed to a single invoice. We work overnight and after hours, and we can provide a certificate of insurance for your file.
What areas do you serve?
We cover the entire Lower Mainland — Vancouver, the North Shore, Burnaby and New West, the Tri-Cities, Richmond, Surrey, Delta, and Langley.
Still have a question?
Send us a photo of what's going and we'll send you an estimate.
220-JUNK
Family owned, professionally operated.
Junk removal across Metro Vancouver, for homes and businesses.
Send a photo or give us a call, whichever is easier, and we'll build the removal around what you're dealing with.